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How To Attract More Customers As A Small Business

  • April 19, 2022

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Businesses generate money by profitably selling goods and services to customers. It’s really that simple. The problem arises when clients are unwilling to purchase from a company. Without customers, there is no business.

Many business owners and managers are unaware that when a company fails, it is typically not due to a lack of demand for the product or service. It’s frequently because people are unaware that the company exists. This is where your ability to attract clients comes into play. Here are inventive strategies for small business owners to attract more clients.

Encourage Word-Of-Mouth 

Word-of-mouth recommendations are perhaps the most traditional and successful type of promotion. When customers are pleased with a product or service, they are more inclined to recommend it to others. As a result, every one of your customers becomes a significant part of your advertising activities. Every businessperson’s daily goal should be to make every client happy. In that way, you can be more sure of word-of-mouth recommendations and more confident that your business will grow due to additional customers. Keep those new customers happy, and the cycle will continue. 

Have A Website

Even the smallest of small businesses need a website. After all, who looks through a phone book these days? And with all of the mobile devices available today, a company could be just one step away from acquiring a new customer with a single-page website.

If you sell goods online, you’ll need more than just one page to attract new customers. You’ll need an entire eCommerce store. Make sure this store is up to date and professional-looking, and you’ll find people are happy to buy from it. It’s often best to have a professional create the website for you, and if you’re not sure whether you can afford this, it might be worth looking into financial coaching and consulting to give you a better idea of how to invest in your own business. 

Use Social Media 

Social media platforms such as Facebook are another significant promotional channel that few entrepreneurs consider when promoting themselves. Not being on Facebook, for example, means a company is missing out on 40 million regular users. The best part is that it is completely free.

You’ll need to think about where your ideal customer spends their time. Those who like Facebook, for example, might not necessarily also be on Twitter, and perhaps those who use Instagram won’t be using Pinterest. Plus, don’t forget newer channels such as TikTok, which is gaining ground when it comes to advertising. Once you know where your customers are, you can create an advertising campaign focusing on those platforms.  

Run A Competition 

People prefer to win a contest than receive something for free. It’s not even the reward that has people excited. It’s only that they know they won. To market this, just start word-of-mouth conversations and publish on social media. In no time, people would be talking about entering, and you’ll find more and more of those people start buying from you as well.