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What is Robotic Process Automation? How Does It Work?

  • December 27, 2022

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man vs robot

Robots have been used in the workplace for years. In fact, automation has changed the way a workplace operates, from factories to offices. Now, robotic process automation (RPA) is shaping how businesses operate. RPA is a type of software that helps streamline repetitive tasks and enables organizations to focus on their core strengths.

What is Robotic Process Automation?

Robotic automation (RPA) is a type of software used to automate repetitive and rule-based tasks. RPA robots are capable of functioning 24/7, which makes them ideal for handling large volumes of simple administrative tasks.

They can work independently and without supervision, which means you can assign them tasks in the middle of the night or on weekends when you're not around. This can help your business save money by reducing costs associated with hiring additional humans to cover shifts and work overtime.

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What can RPA do?

These robots or software programs can handle even the most basic of mundane and repetitive tasks, taking over heavy-duty responsibilities with speed, accuracy and flexibility. Because they are automated systems, they are able to perform tasks 2 to 3 times faster than humans with just 1/20th of the errors – making them valuable time and money savers for businesses in all sectors.

Because they can handle routine work such as updating data or calculating totals, RPA can free up your human employees from these basic tasks so they can work on more complex projects. Because these technologies function as "robots," they're also able to process information quickly and accurately, ensuring that your business always has accurate data available at all times.

RPA can integrate with other technologies to exclusively benefit business processes

For example, RPA can automate a process that has already been automated using another technology. For example, if you have an automated solution for your email marketing campaigns and you want to add automation to the customer service department's follow-up emails after the campaign is sent out, RPA could be used for this purpose.

It would be easier for a human employee to look up customer information in CRM or ERP systems and insert it into the email template than it would be for them to do this manually while simultaneously handling customer support tasks they were already doing on top of sending emails.

Where else can RPA work?

RPA can also bring automation into areas where there was none before. If your company doesn't have an existing solution in place but wants one because there is too much manual input involved in completing tasks such as data entry, then RPA could come in handy here too!

Robotic automation (RPA) is a type of software that can help businesses become more efficient and integrate with other technologies to benefit business processes exclusively.

Conclusion

RPA is a type of automation software that can help businesses become more efficient. It uses rules and repetitions to mimic the actions of humans in repetitive and rule-based tasks. RPA robots are capable of functioning 24/7, which allows them to increase productivity by completing tasks at all hours of the day. They also integrate with other technologies to exclusively benefit business processes such as data analysis or customer service requests.

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